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Emergency and Trauma

Calling 9-1-1

9-1-1 is a universal number for emergency based services like the Police, Fire Company, or Ambulance.  To prevent creating an unnecessary burden on the emergency system you should know what constitutes an emergency. 

9-1-1 is not the number to call about non-emergency issues like complaining about a neighbor having his music too loud at 2 A.M., inquiring about parking tickets, asking for advice on cooking a roast, complaining about your fast food order, or getting help with your homework.  An emergency is any situation that requires immediate assistance from emergency based services. 

Examples of these situations include but are not limited to:

  • Fire
  • Crime
  • Transportation crashes
  • Medical emergencies that require immediate attention like chest pain, uncontrollable bleeding, inability to breathe properly, unconsciousness, etc.

If you happen to call 9-1-1 by accident do not hang up the phone; remain on the line and tell them you called accidentally or they’ll try to call back or send police to your address.

You should also teach your children how to call 9-1-1 in case you are incapacitated.

For more information on 9-1-1, visit http://911.gov/whencall.html and http://www.nena.org/?page=911TipsGuidelines.