For patient convenience, a private telephone is available at each bedside, with the exception of the Intensive Care (ICU) and Cardiac Care (CCU) units. Contact Patient Information at 215-710-2098 to request a patient phone number.
“Because We Care” is a patient advocacy program at St. Mary that provides patients and family members access to the Patient Advocate who can help them in the event of concerns about services or patient care. Patients or family members may dial “CARE” (2273) or 215-710-2273 to speak with the Patient Advocate. The “Because We Care” program is consistent with our holistic commitment to patient respect and dignity.
The Access Department makes arrangements for a hospital stay when a physician recommends an elective procedure or admission to St. Mary Medical Center. The Access Department can pre-register a stay, verify hospital benefits with insurance plans, and check on authorization requests. Access also may schedule pre-admission testing, which often includes a medical history, physical exam, patient education and nursing assessments, and interviews with anesthesiologists for surgical cases. These evaluations assure a quality healthcare experience.
Our dedicated Social Work staff can assist you and your family in planning for post-hospital care. Our social workers can assist with referrals to rehabilitation services and to extended care facilities, such as nursing homes and personal care homes, as well as to in-home services. Their extensive knowledge of available community resources may aid in solving your particular concern.
St. Mary Medical Center does not discriminate on the basis of disability in admission, access, treatment or employment. Every effort will be made to provide reasonable accommodations as well as auxiliary aids and services, for our disabled patients. Please make your needs known so that we can work with you to make your stay as easy and convenient as possible.
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